Many brokers boast about their commitment to customer service, but do they deliver?

At Rowlands+Barranca, we know that customer service is not a game. It’s an essential part of being – and staying – in business. When our clients turn to us, we’re here. Ready to offer up-to-date, accurate answers to whatever questions they may have. Our dedication extends far beyond simply offering approachable and available customer service.

We’re committed to providing

  • One primary contact for all your employee benefits
  • Streamlined, consolidated billing options
  • Fast processing of new enrollment and terminations
  • FSA and HRA administration
  • 24-hour online employee benefits portal access
  • …and more

Real customer service is about person-to-person service. That’s what we believe. That’s the way we’ve always done things. And it’s the way we always will.